Terms of Service

17 July 2026

1. About VOLT

VOLT is based at Frederiklaan 10E, 5616 NH Eindhoven, the Netherlands, and is registered with the Dutch Chamber of Commerce under number 42132940.

VOLT provides an online platform that enables organizations to centrally manage their brand identity, digital assets, content, and publishing processes.

You can contact us at info@voltapp.nl.

2. Applicability

These Terms of Service apply to all use of the VOLT website, platform, and services and to every agreement between VOLT and a customer.

VOLT is intended exclusively for business users. By creating an account or entering into an agreement with VOLT, you confirm that you are acting in the course of a business or profession.

Any deviation from these terms is only valid when agreed with VOLT in writing.

The customer’s purchasing terms or other general terms are expressly rejected unless VOLT has accepted them in writing.

3. Accounts and access

An account is required to use certain parts of VOLT.

You are responsible for:

  • providing accurate and current account information;
  • keeping login credentials confidential;
  • all activity performed through your account;
  • managing access for employees, locations, and other users within your organization.

Accounts are personal and may not be transferred or shared with persons outside the organization for which the account was created without VOLT’s permission.

You must notify VOLT immediately if you suspect unauthorized use of an account or login credential.

4. Authorized users

The customer may provide employees, franchisees, locations, contractors, or other authorized persons with access to the platform.

The customer is responsible for the acts and omissions of all users who access VOLT through its account or organization.

The customer must ensure that each user complies with these terms and only receives access to information and functionality for which that user is authorized.

5. Use of the platform

You may only use VOLT for lawful business purposes and in accordance with these terms.

You may not:

  • use the platform for illegal, misleading, or fraudulent activities;
  • upload malicious software, scripts, or files;
  • bypass or test security measures without prior permission;
  • obtain unauthorized access to accounts, systems, or data;
  • copy, reverse-engineer, decompile, or otherwise reconstruct the platform, except where such restriction is prohibited by law;
  • resell, rent, or make the platform available to third parties without VOLT’s permission;
  • use VOLT in a way that may disrupt the operation, security, or availability of the platform;
  • upload or publish content that infringes the rights of others.

VOLT may apply reasonable usage limits to prevent misuse, overload, or disproportionate use of the platform.

6. Customer content

The customer retains all rights to texts, images, logos, brand guidelines, documents, files, and other materials placed in VOLT by or on behalf of the customer.

The customer grants VOLT a non-exclusive, worldwide, and temporary right to host, process, copy, and display these materials to the extent necessary to provide the services.

The customer warrants that:

  • it is authorized to use and provide the materials to VOLT;
  • the materials do not infringe intellectual-property rights, privacy rights, or other third-party rights;
  • the materials are not unlawful, harmful, discriminatory, or misleading.

VOLT is not responsible for customer content or for how the customer uses or publishes that content.

7. Generative AI and automated output

VOLT may provide functionality that uses artificial intelligence to generate text, images, recommendations, checks, or other output.

AI-generated output may be inaccurate, incomplete, non-unique, or unsuitable. The customer remains responsible for reviewing, editing, and approving all output before it is used or published.

VOLT does not guarantee that AI-generated output:

  • is factually complete or accurate;
  • is free from third-party rights;
  • complies with specific laws, industry rules, or brand guidelines;
  • is unique or exclusive to the customer.

The customer may not submit confidential, sensitive, or special-category personal data to AI features unless expressly agreed with VOLT and appropriate safeguards have been implemented.

8. Publishing and external platforms

VOLT may provide integrations with external services, including social media, content platforms, storage services, and other software providers.

The availability and operation of these integrations partly depend on the external provider. VOLT has no control over changes, outages, restrictions, or termination of external services.

The customer remains responsible for:

  • the content published through VOLT;
  • the accuracy of publishing settings;
  • obtaining necessary permissions and licences;
  • complying with the terms and policies of external platforms;
  • conducting a final review before publication.

VOLT does not guarantee that scheduled content will always be published at the requested time or without modification by an external platform.

9. Subscriptions and pricing

Available subscriptions, features, usage limits, and prices are stated in the quotation, order confirmation, subscription environment, or on the VOLT website.

All prices exclude VAT and other applicable taxes unless expressly stated otherwise.

VOLT may change its prices and subscription plans. A price change affecting an existing subscription will be announced in advance and will not take effect before the next renewal period, unless the change results from legislation, taxes, or third-party costs outside VOLT’s reasonable control.

Additional terms may apply to temporary offers, trials, and discounts.

10. Payment

Invoices must be paid within the payment period stated on the invoice.

If no payment period is stated, payment is due within fourteen days of the invoice date.

If payment is overdue, VOLT may, after issuing a payment reminder:

  • charge statutory commercial interest;
  • charge reasonable collection and administration costs;
  • temporarily restrict or suspend access to the platform;
  • terminate the agreement if payment remains outstanding.

Payment obligations continue during a temporary suspension resulting from overdue payment.

11. Term and renewal

The subscription term is stated when the agreement is entered into.

Unless agreed otherwise, a subscription automatically renews for the same period after the initial or current term.

The customer may cancel the subscription subject to the agreed notice period. If no separate notice period has been agreed, a one-month notice period applies before the end of the current subscription period.

Cancellation may be submitted through the relevant account settings or by emailing info@voltapp.nl.

12. Trial periods

VOLT may offer a free or paid trial period.

VOLT may limit features, storage capacity, and usage during a trial.

Unless clearly stated otherwise in advance, a trial ends automatically without creating a paid subscription.

Where a trial automatically converts into a paid subscription, this will be clearly disclosed before the trial starts.

13. Availability, maintenance, and changes

VOLT aims to provide a reliable and secure platform but does not guarantee uninterrupted or error-free availability.

VOLT may temporarily make the platform unavailable for:

  • maintenance;
  • security updates;
  • technical changes;
  • resolving outages or defects;
  • circumstances outside VOLT’s reasonable control.

Where reasonably possible, scheduled maintenance will be announced in advance.

VOLT may change, add, or remove features. If a change materially reduces the core functionality of a paid subscription, VOLT will inform the customer in advance.

14. Intellectual property

All intellectual-property rights relating to VOLT, including its software, design, source code, documentation, models, databases, trade names, and logos, belong to VOLT or its licensors.

The customer only receives a limited, non-exclusive, non-transferable, and revocable right to use the platform for the duration of the agreement.

Feedback, ideas, and suggestions provided to VOLT may be used without compensation to improve the platform and services. This does not give VOLT ownership of customer content or confidential business information.

15. Privacy and personal data

VOLT processes personal data in accordance with its privacy policy and applicable data-protection laws.

Where VOLT processes personal data on the customer’s behalf, the parties may enter into a separate data processing agreement. In the event of a conflict concerning the processing of personal data, the data processing agreement takes precedence.

The customer is responsible for having a valid legal basis for any personal data it collects, uploads, processes, or publishes through VOLT.

16. Confidentiality

Each party must treat confidential information received in connection with the agreement as confidential.

Information is not considered confidential where it:

  • was already publicly available without a breach of an obligation;
  • was lawfully received from a third party;
  • was independently developed without using confidential information;
  • must be disclosed under applicable law or a court order.

Where disclosure is legally required, the other party will be informed in advance to the extent legally permitted.

17. Suspension and termination

VOLT may immediately suspend or terminate access to the platform where:

  • the customer materially breaches these terms;
  • misuse, fraud, or a security risk occurs;
  • the customer fails to pay on time;
  • use of the platform may cause harm to VOLT, other users, or third parties;
  • VOLT is legally required to do so.

Where reasonably possible, the customer will first be given an opportunity to remedy the breach within a reasonable period.

Upon termination, the right to use VOLT ends. Outstanding payment obligations remain due.

18. Data export and deletion

The customer is responsible for exporting its data and files in time before the agreement ends.

Following termination, VOLT may keep customer data available for export for a limited period. The data may then be deleted unless a legal retention obligation applies or otherwise agreed in writing.

VOLT is not required to retain data indefinitely or restore data after it has been deleted.

19. Warranties

VOLT provides its services on a reasonable-efforts basis.

VOLT does not guarantee that:

  • the platform will be completely free from errors or interruptions;
  • every feature will be suitable for the customer’s specific purpose;
  • using VOLT will automatically result in improved brand consistency, reach, revenue, or other business outcomes;
  • external integrations will remain permanently available.

Any mandatory warranties or rights that cannot legally be excluded remain unaffected.

20. Liability

VOLT’s total liability is limited to the amount paid by the customer for the relevant service during the six months preceding the event giving rise to the damage.

If the agreement has been in effect for less than six months, liability is limited to the amount actually paid.

VOLT is not liable for:

  • indirect or consequential loss;
  • loss of revenue or profit;
  • loss of customers, goodwill, or business opportunities;
  • loss or corruption of data;
  • damage resulting from customer content, AI-generated output, or publications;
  • damage caused by external platforms or integrations;
  • damage resulting from incorrect or unauthorized account use.

These limitations do not apply in cases of intentional misconduct or deliberate recklessness by VOLT or where liability cannot legally be limited.

21. Indemnification

The customer indemnifies VOLT against third-party claims arising from:

  • customer content;
  • the customer’s use or publication of content;
  • a breach of these terms;
  • an infringement of third-party rights;
  • acts or omissions of users operating under the customer’s account.

This indemnification does not apply where the claim directly results from intentional misconduct or deliberate recklessness by VOLT.

22. Force majeure

VOLT is not liable where an obligation cannot be performed or cannot be performed on time due to circumstances outside its reasonable control.

Force majeure includes:

  • outages affecting hosting, cloud, or internet providers;
  • power or network failures;
  • cyberattacks;
  • failures of external APIs or platforms;
  • government measures;
  • strikes;
  • natural disasters;
  • war, terrorism, or civil unrest.

If the force majeure event continues for more than sixty days, either party may terminate the agreement in writing without liability for damages.

23. Changes to these terms

VOLT may amend these terms where necessary due to changes in its services, business operations, legislation, security requirements, or technical developments.

Material changes will be announced in advance through the platform, website, or by email.

Where a change materially disadvantages an existing customer, the customer may terminate the agreement before the change takes effect, unless the change is required to comply with applicable law.

24. Assignment

The customer may not assign its rights or obligations under the agreement without VOLT’s prior written consent.

VOLT may assign the agreement in connection with a restructuring, merger, acquisition, or transfer of its business, provided that the customer’s rights are not materially reduced.

25. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions remain in full effect.

The parties will replace the affected provision with a valid provision that reflects the purpose and intent of the original provision as closely as possible.

26. Governing law and disputes

These terms and every agreement with VOLT are governed by Dutch law.

The parties will first attempt to resolve any dispute through mutual consultation.

If no resolution can be reached, the dispute will be submitted to the competent court in the district of Oost-Brabant, unless mandatory law requires a different competent court.

27. Contact

Questions about these Terms of Service can be directed to:

VOLT
Frederiklaan 10E
5616 NH Eindhoven
The Netherlands

Email: info@voltapp.nl